1. Introduction

Welcome to Brisbane Cleaning Angels! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

• Name
• Address
• Email address
• Phone number
• Payment information
• Details of your cleaning requirements

2.2 Non-Personal Information

We may also collect non-personal information such as:

• Browser type
• Operating system
• IP address
• Pages visited on our website
• Time and date of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our cleaning services
• To process payments and send invoices
• To communicate with you regarding your cleaning services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To comply with legal obligations

4. Sharing Your Information

We may share your personal information in the following circumstances:

• With our employees and contractors who need the information to provide cleaning services
• With third-party service providers who perform services on our behalf (e.g., payment processors)
• When required by law or to comply with legal processes
• To protect our rights, property, and safety, and that of our customers and others

5. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no data transmission over the internet can be guaranteed to be completely secure. As such, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.

6. Cookies

Our website uses cookies to enhance your experience and gather information about visitors and visits to our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights

You have the right to:

• Access your personal information
• Request the correction of inaccurate or incomplete information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Request the restriction of processing of your personal information
• Withdraw consent to the processing of your personal information at any time

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.